Refund policy

Refund & Return Policy

Thank you for shopping with us! Below is our simplified return and refund policy for orders across India.

Return Policy

Return Window: You can request a return within 30 days of delivery.
Eligibility: Items must be unused, unworn, unwashed, and in their original packaging with all tags attached. Proof of purchase or Order ID is required.
Non-Returnable Items: Custom/personalized products, clearance items, gift cards, and personal care or innerwear items.

Damaged or Wrong Items

If your order arrives damaged, defective, or incorrect, contact us at harshitchandra237@gmail.com within 48 hours of delivery with your Order ID and photos or an unboxing video. We will arrange a free replacement or full refund.

How to Request a Return

Email harshitchandra237@gmail.com with your Order ID and reason for return.
Once approved, we will arrange a reverse pickup with our courier partner or guide you via email.

Refunds & Exchanges

Prepaid Orders: Refunds are credited to your original payment method (UPI, Cards, Net Banking) within 5–7 business days after inspection.
Cash on Delivery (COD): Refunds will be processed to your bank account via UPI or NEFT transfer after you provide details.
Exchanges: Return the original item first; once approved, you can place a new order.

Questions?